Workforce Staff

#1: Assisting the Unemployed Through the Grieving Cycle
#2: Dealing with Stress & Creating Healthy Work Cultures
#3: Top 10 Winning Case Management
#4: Using Motivational Interviewing

Empowering VS Enabling Practices
Team Building
Using Life Illustrations and Games That Teach
Streamlining Program Delivery
Youth WIOA Program: Recruiting to Exceeding Measures
​Servant Leadership

Is your workforce program just another social services program?

Comment from our "Assisting the Unemployed in the Grieving Cycle"

Hi Terry, I really enjoyed attending your “Assisting The Unemployed in the Grieving Cycle” workshop this past Thursday (10/30)  in Orlando.  I was familiar with the grieving process, but never thought to apply that information to the unemployed population that I work with.  

Now I realize that many of the Military Spouses I work with are definitely traveling  through  a “grieving process”.  This can be intensified because their families have just gone a PCS (Permanent Change of Station) where many of them previously had a great job, established support system, and a ton of community resources at their fingertips. 

Now they are starting all over in unfamiliar territory. Thanks again for your interesting and informative presentation. 

​Rita J. Smith, CareerSource
Okaloosa Walton Military Family Employment Program Manager

Teacher's Note:

I had Mr. Carlile in to do some training with my ninth grade technology student earlier in the year.  The engagement he developed with these students was outstanding. Soft skill training and real world scenarios made my students think. He engaged them in activities that they could use in developing clearer career paths. He has been described by my students as "energetic, down to earth, and fun". He has certainly been an asset to my Freshman class!    

Yvette Rettig Dearion, PIT Room 112

Longview Global High School, TX

Business                Schools/Educators

U.S. Department of Labor workforce agencies

Social services      Community organizations         

Non profits             Department of Human Services

Soft skills: from education to the world of work. How to identify skills required for education, transforming them to work skills. Plus, dive in to see the core values attached to the skills.

Dynamic training for your staff, students & clients

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Training with staff

  • How to streamlining the hiring and on-boarding process.
  • Why do good workers leave your company?
  • What is the culture of your organization?
  • How can we transform the employees from Staff to Stakeholders?
  • What is defined as acceptable customer service?
  • How do we keep our clients/customers engaged and motivated?
  • What are attributes of a healthy work environment?
  • Thrive or survive…what’s the target for the next few months?
  • How does your social media status matter?
  • Is there plaque in your operating pipeline?
  • Why you should invest in your staff who are assets?
  • How can your staff benefit from team building activities?

More Training Concepts

Fast paced, REAL, practical, honest, results

Basic customer service skills: Knowing your program components. Knowing the required outcomes. Listening and other effective communication with the client. Resource strategy utilization. Accountability. Evolving to maximize the potential.

Creating dynamic work environments: Is your office “toxic”? What are the indicators and how can each team member take part in being an asset to the whole work experience?

Motivational interviewing (MI): You can lead a horse to water, but you can’t make them drink. But you can put salt in their oats. How to use MI to effectively engage the client to assist in designing their own program design. Identify their motivation factors to improve engagement.

Failure to Launch: Proactive case management strategies for launching towards self sufficiency. Reviewing our program, personnel, the participant and partnerships. How to keep clients. Engaged and smoother flow of the program for better outcomes.

Understanding the Unemployed’s Grieving Cycle: Recognizing the seven stages people may be in due to unemployment. The staff will learn different. Strategies to keep the client moving towards successful outcomes.

​“Wilson and the Workforce”: Teaching and group activity-review our purpose, challenges, programs, procedures and celebration

(used at NAWDP in Denver and other locations). A group activity built in to demonstrate the points.


You're the CEO

Career Journey
Life's Puzzle
​Overcoming the Past
Group Team Building
​Job Ready
Work Ready
​Life Ready
​​& more!

​Interactive and powerful presentations that gets the attention and delivers solid principles.